Shipley Do-Nuts

Reviews about Shipley Do-Nuts

• 1 / 5

  By Kelly Crow
  This is the worst doughnut shop I have ever visited. They advertise that they are open until 8 pm. Someone needs to tell the employees that. On Saturday 10,29/16 My son pulled into get doughnuts. We went to the door first and saw the arrow saying "Drive thru" and the employees inside looked straight at us. We got in the car and pulled around to the drive through where they stayed right where they were and just stared at us. I knocked on the window and again they just stared at us. Their sign said "OPEN." There was a young pretty Hispanic female sitting there who appeared to just sat on her phone next to the young Hispanic male with glasses on. They both looked directly at me. The male then moved his phone in front of his face and appeared to trying to hide from me, except obviously he wasn't. Hey Einsteins, the phone is smaller than you. The female then acknowledged me by looking me in the eyes but started moving around closing up and walked by the window several times but would not answer.
  
  I frequent this doughnut shop in the mornings but will NEVER EVER go to this location again. I hope the owner of this location will read this! These employees deserve to be fired.
  December 26, 2016
• 1 / 5

  By Tracey Tyson
  The worst Shirley's ever! I hate that this is the only one close to me. The Hispanic girl needs to be put out of her misery and fired for the way she treats the customers. He attitude is sickening and I find it offensive. I work at a hospital and if I treated my patients that way, I would have lost my job awhile ago. She looks at you as if you're wasting her time. I tried making a purchase with my debit card and she told me with the rudest tone ever that it's a 4 dollar limit. I understood that, but when I decided not to use my card and continued to look at the menu, she asked, "You want them or not?" Luckily I was not in the mood to be confrontational, so I told her, "Yes!" Then, I went today to get fresh donuts, and the black lady with an accent proceeded to lie to me and say that they NEVER have fresh donuts at 12. They only have them EARLY when they open up. I knew this to be a bold faced lie because I've happened to visit at a later time, so ib told her that. I said, "Well, I've come here at a little after 11 and never had an issue getting fresh donuts." She then changed her story and said, "Oh yes, well, that's because you can still get fresh donuts at that time, but not after that!" Lol...so convenient! I didn't even purchase. I'll make a 35 minute drive to Westheimer to purchase my donuts from now on. For the owner to allow this, it shows what time l type of person he/she is! Never visiting AGAIN!
  October 18, 2016
• 1 / 5

  By Delia Krimmel
  I love donuts but cannot come back here. I think their recipes are bad or the store is unclean but twice I've felt very sick from the donuts and sometimes I ate them and they felt doughy. Would not come back. Prefer to get the donuts at WalMart in the prepackaged boxes.
  October 16, 2016
• 1 / 5

  By annzie a
  Sorry for any typos....!
  
  This location deserves less than one star. We visited this location 9825 S. Mason Rd on 1/14/17 around 3:20pm. As soon as we walked in, the cashier didn't acknowledge us until I said hello. She continued to just stand there PLAYING WITH HER HAIR at counter, ignoring us. I asked if we place the order with her and she responded "yea, I'm just waiting for you."
  
  I told her I wanted a dozen doughnuts, so she stopped playing with her hair and didn't wash her hands. While she was packing the doughnuts, her hair was almost touching the donuts and then she put the box against her mouth. Extremely unsanitary, rude,worst service at Shipley's and I have visited many locations before.
  
  Unfortunately this is my second visit here and it's the same girl at the counter. If I had remembered I would NOT have returned.
  
  I would highly advise a manager to have the staff wear hair nets and not play with their hair at the counter (where the donuts are stored) and actually provide customer service.
  July 09, 2016